Remote Assistance & Support Tickets

Click Here for Remote Assistance to download our remote connection program & please follow the instructions provided by your support technician. Download and then run the TeamViewer program. After the program runs, you'll see two numbers - an ID and password. Please give these numbers to our support technician and follow their further instruction.

To submit a Support Ticket please visit our Helpdesk:

For instruction on how to setup your iPhone for Exchange email, please click on:
iPhone Exchange Email Setup

For instruction on how to setup secure email on your POP or IMAP email client, please click on:
Secure POP/IMAP Email Setup

For guidance on Managing Your Email, please visit:

For the Email Administrator's Guide, please visit:

Please review our:
Acceptable Use Policy

Micro Advantage Inc. does not manufacture CD/DVD-ROMS or removable storage devices. If you have a branded Micro Advantage storage device, we assure you it was not produced by us.