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Remote Assistance and Support Tickets


Click below to download our remote connection program & please follow the instructions provided by your support technician. Download and then run the SplashtopSOS program. After the program runs, you'll see a nine digit code. Please give this number to our support technician and follow their further instruction

.Remote Assistance

Click below to submit a support ticket

HelpDesk

Email Setup

Hosted email with us? Quick settings for your mail app — username is your full email address:

Incoming (IMAP): mailhost.visn.net, port 993, SSL/TLS
Outgoing (SMTP): mailhost.visn.net, port 587, STARTTLS (required)
Webmail: https://mailhost.visn.net/mail/

Full Email Setup Guide

Micro Advantage Inc. does not manufacture CD/DVD-ROMS or removable storage devices. If you have a branded Micro Advantage storage device, we assure you it was not produced by us.

Not sure where to start?

Talk to an MAI engineer about what's right for your business or district.